Tuesday, February 21, 2012

Markdown Madness - UPDATE!

As I was typing out my previous blog post, and looking through my reciept, I noticed that my receipt didn't seem right. I was charged full price for 4 of my Downy products and the 2 Aveeno baby washes. Something didn't seem right when I looked at my original total but I thought it was just pregnancy brain at work.
While at the store, the cashier and I were talking about the markdowns and shared our excitement about it, then I realized I left my wallet in the car (yep, THAT was pregnancy brain at work). She suspended the transaction and I came back in. I also realized that I forgot to hand over 2 of my coupons (after I paid and was getting ready to leave...MORE pregnancy brain at work) but that was a quick trip to the service counter and no big deal.

Even with all of that, I didn't notice that I was overcharged!

Long story short (too late), I recieved an adjustment on 4 of the 6 items, and recieved my money back on 2 of them. The policy, regarding receiving a refund on items that ring up incorrectly (if you buy multiple of the same item they just refund one of them and adjust the rest), is very generous of King Soopers but not one I like to take advantage of. Even though I did have to drive 12 miles out of my way to go back to the store, all I wanted was to get my proper adjustment...no more, no less.

I did adjust my total amount paid in my previous post for what I WOULD have paid had I not been refunded for those 2 items. But my actual out of pocket ended up being $14.44...that seems really low so I'm not sure if another error occured when she was doing the adjustment but that's where I stand.

I just wanted to be honest, and also stress the importance of checking your receipt before leaving the store. 98% of the time I look over my receipt but every now and again (like today) I forget. Even better, if you can make sure to watch the screen as items are getting rung up then you can save yourself a trip to the service counter.

Love and price adjustments,


No comments:

Post a Comment